PRIVACY POLICY

Personal Information

 

We care deeply about privacy and transparency. At Go Local, we’re crystal clear about our privacy practices, including how we treat your personal information. We would never share or mistreat it.

Payments

All credit card information sent to Go Local is encrypted through our third party payment vendor, STRIPE Payments Inc. Credit Card Information, and other forms of account information are never stored at Go Local anywhere.

Instructor Standards

Go Local has a robust list of requirements each instructor must meet to remain on our platform. This ensures that all instructors can be trusted to hold our standards, and your experience stays protected.

Go Local Hospitality Training, Inc. Privacy Policy


Go Local Hospitality Training, Inc. (“Go Local” or “we” or “us” and similar terms) is committed to protecting your personal information. 

We ask that you read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use, and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

Information Collected

Go Local Hospitality Training, Inc. collects, uses and is responsible for certain personal information about you. 

When you attend events or a training session, register for (or are registered for by your employer) any of our services and/or the purchase of goods/services offered on this website, we collect the following personal information when you provide it to us:

• Contact Details: your name, postal and email addresses and phone number;
• Demographic Details: your gender, age, postal code; 
• Profile Data: your hobbies, interests; and
• Payment Confirmation: confirmation of your payment with STRIPE payments (no payment details regarding your credit card number, ACH or other payment methodology is shared with us).

How We Use Your Personal Information

We use your personal information to:

• Provide you access and support to the goods and services you request;
• Contact you with respect to the goods and services you request; and
• Send you information on other goods and services that may be of interest to you.

Who We Share Your Personal Information With

Your personal information is not shared with anyone outside of Go Local.

Disclosure may only be required in the event of legal purposes such as; 

We may share your personal information when we (1) respond to subpoenas, court orders or legal process, and to exercise our legal rights or defend against legal claims; (2) believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Use or as otherwise required by law; or (3) transfer information about you if we are acquired by or merged with another entity.

Non-personal information. To help us serve you better, we collect information that does not identify you personally, but rather identifies your computer or browser. This is done by tracking IP addresses and other information such as browser type and version, operating system, and/or platform to analyze trends, help us administer the website, track the movement of visitors, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. 

Aggregated demographic information. We may share aggregated demographic data with third parties, but this information is not linked to any personal information that can identify you or any other individual person. Therefore, no personal information is disclosed in this manner.

Information You Provide and Why

You can visit and enjoy our website without disclosing any personal information about yourself. 

If you register for a course, we require you to provide your name, email address, mailing address and phone number so we can enroll you in the course and provide the services to you, as well as communicate updates about the course. All payment information is handled by STRIPE payments and is not disclosed to Go Local, other than the completion of the transaction.

If you are registered for a course by your employer, we will receive your name, work email address and work mailing address so we can enroll you in the course and provide the services to you, as well as communicate updates about the course.

If you wish to receive more information or be in contact with us, we require you to provide us with your email address and name. We then, with your explicit permission, will be in touch with you from time to time on matters we deem of interest to you.

How Long Your Personal Information Will Be Kept

We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.

The criteria used to determine our retention periods include: 


• The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you keep using the Services)
• Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them)
• Whether retention is advisable considering our legal position (such as, for statutes of limitations, litigation or regulatory investigations)

Reasons We Can Collect and Use Your Personal Information

We rely on your consent and/or our contract to perform services for your employer as the lawful basis on which we collect and use your personal data. 

Consequences of Our Use of Your Personal Information

We would, however, like to use your name and email address to inform you of future offers and similar products and services. This information is not shared with third parties and you can unsubscribe at any time via phone, email or on our website. Please indicate below if this is something you would like to sign up to:

Keeping Your Personal Information Secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

published on Feb. 8th, 2021 

We may change this privacy notice from time to time, when we do we will inform you via updates to this website.