Item List

<p class="font_8">Active Shooter situations are a major concern in the world we live in today. The threat is very real and the “it won’t happen to me” mentality is not only dangerous but naïve. Likewise, there are a variety of incidents that could occur such as bomb threats, chemical attacks, etc. that present an equally dangerous situation.</p>
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<p class="font_8">Active shooters are individuals who are intent on killing people in a confined and populated area. These situations are unpredictable, are usually over in 10-15 minutes, and end before law enforcement can arrive on the scene. Other types of incidents are just as unpredictable could last hours or even days depending on the type of threat or issue.</p>
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<p class="font_8">Mario has worked in all areas of the service industry, including launching and operating Freshii during it’s start-up, managing high revenue restaurants, has owned his own sports bar, and held senior management roles in hotels.</p>
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<p class="font_7">DETAILS</p>
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<p class="font_8">Due to an increase in active shooter incidents and the swiftness with which they unfold, we must now prepare ourselves, our co-workers, families and communities. This course will focus on how to be prepared and gain the skills needed to prevent, recognize and increase your ability to survive during an active shooter incident. This course will provide details on what behaviors to look for and who to contact to prevent an active shooter incident. You will also learn how to make educated life-saving decisions regarding which actions to take during an active shooter incident.</p>
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<p class="font_7">You learn:</p>
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  <li><p class="font_8">Common active shooter behavior</p></li>
  <li><p class="font_8">When to report suspicious behavior</p></li>
  <li><p class="font_8">How to identify potential security breaches</p></li>
  <li><p class="font_8">Active shooter trends</p></li>
  <li><p class="font_8">Recognize a threat and transition quickly to take action</p></li>
  <li><p class="font_8">Determine how to prepare yourself to escape, hide, and fight during an active shooter incident</p></li>
  <li><p class="font_8">What the “Run-Hide-Fight” strategy is and how to use it&nbsp;</p></li>
  <li><p class="font_8">How best to communicate key information to emergency services</p></li>
  <li><p class="font_8">What to do when law enforcement arrives</p></li>
</ul>

ACTIVE SHOOTER WARENESS

by Mario Poto

<p class="font_8">This cardiopulmonary resuscitation (CPR) program addresses adult life threatening emergencies. In addition, this course will provide training on how to operate an Automated External Defibrillator (AED) in incidents of sudden cardiac arrest. Providing a shock from a defibrillator to a cardiac arrest victim can save a life. Get the training and be prepared to save a life with these easy-to-use automated defibrillators!</p>
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<p class="font_7">DETAILS</p>
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<p class="font_8">Blended Standard First Aid: &nbsp;5 hours online learning*, 3 hours in person certification&nbsp;</p>
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<p class="font_8">A hands on, interactive course teaching Simple First Aid &amp; CPR techniques for individuals who want an overview of First Aid &amp; CPR for the workplace or home. Learn how to recognize, prevent and respond to cardiovascular emergencies for adults, choking, airway and breathing emergencies, and prevention of disease transmission. Participants will also learn how (and be certified) to use an Automated External Defibrillator (AED).</p>
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<p class="font_7">​You will learn&nbsp;</p>
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<p class="font_8">Preparing to Respond – Introduction</p>
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<p class="font_8">Emergency Medical System (911)</p>
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<p class="font_8">Recovery Position (unconscious breathing)</p>
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<p class="font_8">CPR for adults, children and babies</p>
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<p class="font_8">Automated external defibrillator (AED)</p>
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<p class="font_8">Heart attack/Angina &amp; Stroke/TIA</p>
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<p class="font_8">Choking (adults, children and babies)</p>
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<p class="font_8">Responding as a “team”</p>
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<p class="font_8">Anaphylactic Shock (severe allergy) and Asthma</p>
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<p class="font_8">Deadly bleeding – internal and external</p>
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<p class="font_8">Amputations – partial and complete / Impaled objects</p>
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<p class="font_8">Shock/Fainting</p>
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<p class="font_8">Wound Basics (minor cuts, scrapes, punctures, and burns)</p>
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<p class="font_7">CPR/AED (BLS) for health care providers covers additional advanced skills including:</p>
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<p class="font_8">Pulse Check (adult, child, infant)</p>
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<p class="font_8">Two-Rescuer Rescue Breathing (Artificial Respiration)</p>
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<p class="font_8">Two-Rescuer CPR (adult, child, baby)</p>
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<p class="font_8">How to use a BVM (Bag Valve Mask) and pocket mask in a two rescuer team</p>
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<p class="font_8">Airway management for blunt force trauma (jaw thrust)</p>
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<p class="font_8">AED protocols for witnessed and un-witnessed arrest</p>
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<p class="font_8">This course includes First Aid &amp; CPR Guidelines that are recognized by the Workplace Safety &amp; Insurance Board (WSIB) and meets Ontario Health &amp; Safety (OHS) regulations for Basic First Aid. &nbsp;&nbsp;All participants will receive the Rescue 7 First Aid &amp; CPR Certification card. &nbsp;Certification is valid for 3 years.</p>

FIRST AID AND CPR WITH AED

by Monica Conti

<p class="font_8">In all Ontario foodservice businesses, it is required to have one person available on premises at all times who is certified under regulated food handler’s training. Our partners are equipped to certify your professionals where food is prepared, processed, served, packaged or using the BASICS.fst course. Participants learn everything they need to know in order to comply with public health requirements and how to apply food safe practices in the workplace. Participants are provided with the BASICS.fst course book and certification upon successful completion of exam. Certification is valid for 5 years.</p>
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<p class="font_7">DETAILS</p>
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<p class="font_8">Food Handler Certification is an effective food handler certification course in Canada to gain Food Safety (Food Handler) Certification without the restriction of attending an in-class seminar; an ideal strategy for those with a busy schedule.</p>
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<p class="font_8">The interactive program allows learners to gain quality knowledge about food safety, as well thoroughly prepares learners for the food handler certification exam.</p>
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<p class="font_8">​This course is certified through SafeCheck® Advanced Food Safety, which is a government recognized Food Handler Certification Course online in every part of Canada.&nbsp;</p>
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<p class="font_7">This course covers:</p>
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  <li><p class="font_8">​Understanding food safety</p></li>
  <li><p class="font_8">Understanding food contamination</p></li>
  <li><p class="font_8">Food-borne illness &amp; allergy management</p></li>
  <li><p class="font_8">Food safety laws &amp; responsibilities</p></li>
  <li><p class="font_8">Preventing food-borne illness</p></li>
  <li><p class="font_8">Personal hygiene &amp; workplace behaviour</p></li>
  <li><p class="font_8">Time &amp; temperature control</p></li>
  <li><p class="font_8">Cleaning &amp; sanitizing</p></li>
  <li><p class="font_8">Maintaining food premises &amp; equipment</p></li>
  <li><p class="font_8">Working with food safely</p></li>
  <li><p class="font_8">Purchasing, receiving &amp; storing food safely</p></li>
  <li><p class="font_8">Preparing food safely</p></li>
  <li><p class="font_8">Serving &amp; dispensing food safely</p></li>
  <li><p class="font_8">Managing your food safety plan</p></li>
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<p class="font_8">The final exam is done online and an Official Certificate will be issued upon completion.</p>
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<p class="font_8">Your Food Handler Certificate will be valid for 5 years in your province &amp; across Canada.</p>

FOOD HANDLER'S CERTIFICATION

by Mario Poto

<p class="font_8">All service professionals working in food and beverage hospitality must be Smart Serve certified. The Smart Serve training program teaches responsible alcohol service, educates teams on the Liquor License Act, standard drink sizes and pours, and the physical effects of alcohol. The course also provides information and tips on maintaining a safe and enjoyable atmosphere for guests. Participants will be provided with the Smart Serve Ontario Workbook and certification upon successful completion of the final exam.</p>
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<p class="font_8">With over fifteen years of experience in the hospitality industry, Antonio has built his career across three continents, specializing in hotels and food and beverage (F&amp;B) operations. With the Hyatt Group, he led over 100 employees (kitchen and restaurant staff) and oversaw the operations of restaurants, bars, catering, events and room service.</p>
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<p class="font_8">His expertise lies in maximizing results and achieving high levels of customer satisfaction by empowering staff to create a memorable experience for guests. Antonio has developed a passion for luxury and excellent service.</p>
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<p class="font_7">DETAILS</p>
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<p class="font_8">Go Local Hospitality Training is a registered and approved facilitator, meeting the Smart Serve Ontario requirements.</p>
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<p class="font_8">“The Smart Serve Responsible Alcohol Beverage Sales &amp; Service Training Program is approved by the Alcohol and Gaming Commission of Ontario (AGCO) as the only responsible alcohol training program for Ontario. Smart Serve is a dedicated advocate for a safer and healthier Ontario.”</p>
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<p class="font_8">Smart Serve Training content serves as a basis for understanding one’s responsibilities under the law. It aims to provide serving staff with the knowledge and awareness on the how-to serve alcohol responsibly to the general public.</p>
<p class="font_8">Benefits of Smart Serve Training serve as a guiding tool for hospitality professionals for acceptable alcohol-serving practices. It also provides insights on the do’s and don’ts of current Ontario Liquor laws.</p>
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<p class="font_8">Training will take place in person or online. Participants will be given the choice of taking the Final Test in the classroom following the training, or in the participant’s home at a later time.</p>
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<p class="font_8">Participants must bring with them government issued photo I.D. (Health Cards cannot be accepted).</p>
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<p class="font_8">Participants must have access to a personal email account in order to validate their Smart Serve Account and redeem the Final Test Token.</p>
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<p class="font_8">Each participant will be required to register an Individual online account directly with Smart Serve to be able to redeem a Final Test Token and take the Final Test. Participant Accounts are subject to the Smart Serve Terms of Use which are available to review when registering for the account</p>

SMART SERVE

by Antonio Viegas

<p class="font_8">Providing employees with the knowledge they need to maintain a safe working environment is essential to workplace health and safety. Employers must provide information and instruction to all workers who work with or near a controlled product. Our WHMIS program covers regulations, roles and responsibilities of employees and employers, classifications and symbols, labeling guiltiness, and MSDS forms.</p>
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<p class="font_7">DETAILS</p>
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<p class="font_8">The Workplace Hazardous Materials Information System (WHMIS) has aligned with the Globally Harmonized System of Classification and Labelling of Chemicals (GHS). GHS is a worldwide system. With a common set of rules for classifying hazardous products, common rules for labels, and a standard format for safety data sheets (SDSs). As of December 1, 2018, there must be WHMIS 2015 labels and safety data sheets for all hazardous products in the workplace.</p>
<p class="font_8">WHMIS Introduction</p>
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<p class="font_8">This module provides valuable knowledge that will familiarize you with WHMIS 2015 and how it is used in workplaces.</p>
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<p class="font_8">Classification of Hazardous Products</p>
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<p class="font_8">WHMIS divides potential Hazards into 2 primary groups: Physical Hazards, and Health Hazards. Moving from the most general classification to more specific ones, these levels are hazard “group”, hazard “class”, hazard “category” and, in some cases, hazard “subcategory.”</p>
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<p class="font_7">WHMIS Pictograms</p>
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<p class="font_8">Pictograms are graphic images that immediately show the user of a hazardous product what type of hazard is present.</p>
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<p class="font_7">WHMIS Labels</p>
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<p class="font_8">Hazardous products used in the workplace must be labelled. Labels alert workers to the major hazards as well as basic precautions or safety steps that should be taken.</p>

WHMIS

by Mario Poto

<p class="font_8">As of January 1, 2021, legislation will come into force to ensure employers prevent harassment and violence in federally regulated industries and workplaces (click here to learn more). This Workplace Violence Harassment training program has been developed to exceed these new federal requirements and is applicable to workplaces across Canada. Supervisor / Manager training is also available here.</p>
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<p class="font_8">Today’s work environments can vary greatly in size and location; from a few people to hundreds, from your office (home or otherwise) to the construction site. However, no workplace is immune to the possibility of violence and harassment. Through this course, you will be equipped with the knowledge of violence and harassment warning signs, types of violence, and common prevention techniques</p>
<p class="font_8">Mario has worked in all areas of the service industry, including launching and operating Freshii during it’s start-up, managing high revenue restaurants, has owned his own sports bar, and held senior management roles in hotels.</p>
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<p class="font_7">DETAILS</p>
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<p class="font_8">Everyone has a right and is legally allowed to work in a safe, healthy and respectful workplace. Through the Ontario Ministry of Labour, the Occupational Health and Safety Act sets out roles and responsibilities of the workplace for companies, managers, supervisors and employees with respect to workplace harassment &amp; workplace violence, including developing and implementing policies and programs and providing information and instruction on these.</p>
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<p class="font_7">You Learn:</p>
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<p class="font_8">Introduction to what is considered harassment</p>
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  <li><p class="font_8">How Workplace Harassment &amp; Violence is defined by current OHSA legislation</p></li>
  <li><p class="font_8">Legal obligation of employers, rights of the workers</p></li>
  <li><p class="font_8">How to recognize behaviour types and sources of workplace harassment and violence</p></li>
  <li><p class="font_8">What employment groups may be at risk</p></li>
  <li><p class="font_8">Preventive measures that can reduce the risk of harassment and violence</p></li>
  <li><p class="font_8">Awareness of basic crisis prevention, personal safety and de-escalation techniques</p></li>
  <li><p class="font_8">What to do if you experience or observe harassing or violent behaviours in your workplace</p></li>
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WORKPLACE HARASSMENT AND VIOLENCE

by Mario Poto